How to exchange
You can change the size or color of your items. If you prefer to exchange for a different item, you will need to request a refund and make a new purchase.
Exchanging an item purchased on Erotokritos.com is very simple. Go to our store with the receipt of paper or electronic format.
If you want to trade on Erotokritos.com, go to your order and select the item you want to return and the size against which you would like to exchange it. To return the original article, we offer you the options that you can consult in the HOW TO MAKE RETURNS section.
The ONLINE EXCHANGE option will be available for orders made as a registered customer and paid using: American Express, MasterCard and VISA (some payment methods may not be available in your country / region).
Please also remember…
- You cannot make more than two requests for exchange simultaneously for the same order, but you can include up to a maximum of 5 items in each request.
- The option to exchange does not appear if the item purchased is no longer available.
- Online exchange will not be available for purchases made with a gift card.